FREQUENTLY ASKED QUESTIONS
The waiter call system offered by Mena Shpk involves placing a bell on the table, which alerts the waiter through a wristwatch when a customer needs service. This system enhances efficiency and customer service in restaurants and cafes.
When a customer presses the bell placed on the table, a signal is sent to the waiter's wristwatch, notifying them that the respective table needs service. This process is quick and efficient, reducing wait times for customers.
Benefits include faster and more organized service, increased customer satisfaction, reduced confusion, and improved communication between staff and customers.
The point of sale (POS) system for gastronomy offered by Mena Shpk is a digital platform that allows for order management, billing, and inventory control in restaurants and cafes. It includes a screen for taking orders and a printer for printing bills.
The POS system simplifies and automates the order-taking and billing process, reducing human errors, improving inventory accuracy, and providing detailed reports for financial and operational analysis.